FAQ's

“Why am I being charged?”

The charge on your statement is in relation to the online dating subscription you have agreed to. 

Check the 'membership' page within the site which you signed up to, accessible via the menu on your homepage. 

Go to the 'Membership' area of your online dating profile to make membership amendments. 

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

Please text STOP to 89595 to cease billing from a mobile provider.

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Transactions you attempt for our services may sometimes be declined as banks sometimes overly scrutinise due to the sensitive nature of our sites. Please contact them to acknowledge your wish to proceed with payment. 

Amaze-espaysite.com is operated by Arnaze Online Ltd.
Moll 2 Mollfort House, Water Street Ramsey IM8 1JP 

Amaze-espaysite provides a matching solution for a globally distributed network of people. 

Within the displayed field, please enter the email address you will have used when creating your dating profile. 

Submit a query to our team

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